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June 28, 2025

Build a WhatsApp AI Agent for Client Support in Minutes

Your Clients Already Use WhatsApp So Should Your Support

When a client messages you on WhatsApp, how long does it take to find the info they need?

Now imagine replying instantly — with summaries, reminders, and updates — without doing the work yourself.

That’s the power of a WhatsApp-based AI agent for client support.

And with Unify, you can build and customise one in just a few minutes.

What Makes It Better Than a Shared Inbox

A shared inbox helps your team see everything.
An AI agent helps your clients get answers faster — even when you're not available.

You can:

  • Set up auto-responses that aren’t robotic
  • Create a knowledge base from your own PDFs
  • Let the agent handle scheduling and follow-ups
  • Stay available 24/7 without always being online

What You’ll Need to Get Started

Just three things:

  1. A WhatsApp number
  2. Your core client documents (FAQs, pricing, service info)
  3. Unify — to build the agent in minutes with no code

How It Works in Practice

Your client messages:

“Can you resend the service pricing and confirm our next call?”

Your AI agent can:

  • Pull up the pricing document from its files
  • Summarise the services in a short response
  • Check your availability and suggest call times
  • Send a calendar invite on your behalf

All of this — without you lifting a finger.

Customise It for Your Clients

You can tailor the AI assistant to:

  • Speak in your tone of voice
  • Recognise your service tiers or product lines
  • Pull from the most up-to-date docs
  • Escalate to you when a human is needed

That means your clients feel heard and helped — even if you’re in a meeting or on the move.

Real Benefits

✅ Faster replies to client questions
✅ Less manual back-and-forth
✅ Always-on availability
✅ Streamlined support across time zones
✅ More headspace to focus on growing your business

Final Thought

Client support doesn’t have to eat your entire day.

With a WhatsApp AI agent built through Unify, you can deliver fast, helpful, on-brand support — without the effort.

Set it up once. Let it run. And stay focused on what matters most.

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